This article analyzes the evolution of hybrid work from crisis experiment to established work strategy. We highlight the benefits, challenges and impact on commercial real estate that are now clearly visible five years after COVID.RetryClaude can make mistakes. Please double-check responses.

What began in 2021 as a response to COVID-19 is now the norm: hybrid work. This article highlights the evolution of flexible working, its impact on employee priorities, leadership approach, office design and the real estate market, with insights for 2025 and beyond.

In this first part, we explore how hybrid working has evolved since the pandemic to become the new normal. We address three core challenges: employee engagement, future-proof office strategies and technological facilities, with concrete solutions.